Issue link: http://ihouse.uberflip.com/i/1180330
International House Times 3 S ince 1930, the I-House mission has served as a powerful beacon to people from all over the world to gather in fellowship under the dome. At the very center of this mission has always been providing our residents with the most impactful experience possible. is means constantly innovating and improving how we deliver on this promise to our residents. e best people to ask about how well we are doing are the residents themselves. erefore, we completely revised our resident survey in spring of 2018, aiming to streamline it and to attain a higher participation rate. We found that the 60 percent of residents who responded (a significant response rate) gave I-House an overall satisfaction rating of 95 percent (45 percent very satisfied, 50 percent satisfied). While these numbers are strong, we knew we could do even better, and so we set out to improve these results for 2018-19. We were happy to find that our efforts bore fruit: a similar percentage of respondents yielded a 97 percent overall satisfaction rate (56 percent very satisfied, 41 percent satisfied). While we are pleased with these numbers, we know that residents' needs and wants are constantly evolving, and we are committed to adapting to these changes. Toward that end, several constituent groups are working to ensure continuous improvement of the resident experience into our ongoing operations. ese include the newly created Resident Experience Committee (a standing committee of the I-House Board of Directors), the Resident Experience Staff Group, and resident leaders including Resident Council, Resident Assistants, and Program Assistants. Additionally, we have been working towards making it easier for residents to provide feedback directly to I-House staff and responding quickly to their needs. We are also pleased to note that the Robertson Center for Intercultural Leadership (CIL) is continuing to expand its leadership development offerings to residents in 2019-20. ese include a set of brief online modules to help our residents prepare for their arrival to I-House, to help them get the most out of their time while here and to equip them to be impactful leaders in their careers after they leave. n Resident Statistics Fall 2019 Top Five Countries United States 122 China 51 France 35 India 34 Japan 30 Top Five Areas of Study Business Administration 41 Economics 41 Law 39 Computer Science 29 Political Science 26 - 583 residents represent 76 countries - 42% women, 58% men - 79% are international students - 21% are U.S. passport holders - 44% are graduate students - 52% are undergraduate students - 4% are visiting scholar/post doc - Average age is 23 (range 18-52) Photos from the Resident Orientation Retreats, Point Bonita, CA Experience Striving To Make the Resident The Best it Can Be